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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 12, 2022

1  out of  5 rating by Elizabeth
"Rude people"

D Lackey

May 26, 2022

5  out of  5 rating by D Lackey
"Readily insured me for renters insurance over the phone. Best office I have ever dealt with."

Catherine Stark

December 13, 2021

5  out of  5 rating by Catherine Stark
"Stacy has been my agent for many years. very friendly and knowledgeable in the office or on the phone. Tried another company once came right back to Stacy and her team."

Randall johnston (Randy)

December 8, 2021

5  out of  5 rating by Randall johnston (Randy)
"Stacey has always been there for us"

Gabrielle Cosgrove

December 2, 2021

5  out of  5 rating by Gabrielle Cosgrove
"Highly Recommend Stacey and her Crew! Very professional, responsive and helpful!"

Chelcie N

November 17, 2021

5  out of  5 rating by Chelcie N
"Absolutely fantastic staff! Very prompt service, professional, very informative and highly respected. I truly recommend Stacey and her team!"

Debra Etter

November 9, 2021

5  out of  5 rating by Debra Etter
"Paris and Morgan are so helpful and professional."

Sherry A

November 1, 2021

5  out of  5 rating by Sherry A
"Fast , Effecient , Friendly ! Have used them for around 40 Years !"

Ben Morris

February 16, 2021

5  out of  5 rating by Ben Morris
"Experience in this industry is everything! If you are looking for insurance options - do not undervalue the experience factor. Don’t fall for those that are new to the industry and won’t be around in 6 months. Stacey has the experience to guide you through the maze of insurance options not only today but well into the future."

Melissa Schaberg

November 18, 2020

5  out of  5 rating by Melissa Schaberg
"I have been with Stacey's office for years. Love working with her and her staff. Always professional and always helpful!"

Greg & Juli muller

November 13, 2020

5  out of  5 rating by Greg & Juli muller
"Very happy!! Our agent takes care of us, our home, vehicles, and most of all, our children's future needs in case something happens to us. Stacey earns our trust."

Emily Hurley

November 11, 2020

1  out of  5 rating by Emily Hurley
"I definitely try not to leave reviews when emotions are high. Go back in September I faced very Trumatic experience of waking up to find my vehicle being stolen from my driveway. Well State Farm was fast to get me into a rental car I experienced many Road blocks along the way between getting the vehicle recovered into the shop and back into my hands. I have missed a total of six workdays due to not having a vehicle. I haven’t had to fight banking companies to retrieve the fraudulent theft of my funds. I have had to fight rental car companies who left me out in the cold taking the vehicles that I was driving claiming my insurance company had not paid the bill. And now to find out my vehicle still will not be completed and back in my hands and I will be missing more work. When I called to speak to my agent they said let me get you through to her hold on. I only get back on the phone and tell me that she wasn’t in the office and I could send her an email. I feel as thoughI have been discarded and ignored and left in the dirt during one of the most traumatic experiences of my life. We pay thousands of dollars in insurance premiums to feel protected in the event of such tragedies. I do not feel that the state farm office has had my back nor has the company as a whole protected my assets either. Other than us experience this office has been nothing but helpful and kind. But the most devastating event I’ve ever been through I just don’t feel as though I mattered. please don’t publicly try to make me out to blame. i have been in contact with cable dahmer. enterprise etc. even my adjuster to for you to state i’ve not been in contact to make your office appear diligent is wrong.My husband and I have both spoke to you producer paris and alex and no you have not attempted to make contact. i understand your business need to rectify a situation but your going at it wrong. AGAIN, once i finally received my vehicle two months later there is still damage and issues. i’ve spoke and emailed with my adjuster and cable dahmer! this is still the worst experience one could expect during a traumatic time."

Janet Holmes

May 27, 2020

5  out of  5 rating by Janet Holmes
"Love the people at my insurance company 🤗"

Chylenn Cornett

February 19, 2020

5  out of  5 rating by Chylenn Cornett
"Great experience everytime."

Hno. Juanito

February 12, 2020

5  out of  5 rating by Hno. Juanito
"Excellent books and coffee"

Scott Self

February 4, 2020

1  out of  5 rating by Scott Self
"Zero stars. They didn't tell me my insurance lasped and still took my money. Then finally told me two months later so now my Insure is double because of them literally"

Noah McGraw

January 28, 2020

5  out of  5 rating by Noah McGraw
"Alex Marler of Stacey Shell-Newland’s agency was amazingly helpful. He answered all my questions right away. We signed up with him after feeling instantly comfortable with his transparent and problem-solving style. We bundled home and auto because it saved so much money. Very pleased with Alex and this agency."

A stang

January 22, 2020

5  out of  5 rating by A stang
"Stacey and her team are knowledgeable and prompt on getting you anything you need when it comes to auto , home or life insurance at State Farm"

Cilerstene Smith

December 15, 2019

5  out of  5 rating by Cilerstene Smith
"I love State farm. This is the office where I go. Love these people in this office give them a call I'm sure they can find you a policy that fits your needs. And they have really cheap apartment insurace!!!!"


November 17, 2019

4  out of  5 rating by B A
"Always polite. Personal business, always helpful"

Ron J

September 18, 2019

5  out of  5 rating by Ron J
"Good agent"

Paul Kirkendall

August 13, 2019

5  out of  5 rating by Paul Kirkendall
"If you need renter's insurance or any kind of insurance this is a good place to go to Friendly staff there and if you need renter's insurance they're the cheapest around I only pay like $20 a month for renters insurance"


June 12, 2019

3  out of  5 rating by Alec
"I contacted Stacy while trying to purchase a vehicle. Although I went through a different business for my loan Stacy was kind, professional, and worked well to help me how she could."

Carly Handshy

April 12, 2019

1  out of  5 rating by Carly Handshy

FLO Damitz

February 9, 2019

5  out of  5 rating by FLO Damitz
"I've had Stacey and her wonderful staff for 15+ years. Every situation I'd have was taken in a very professional manner. I always would recommend my agent when someone was inquiring for an insurance agent whether or not they choose her that was up to them but i feel comfortable with Stacey and her staff."